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Effective date: January 22, 2021
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
We collect, processes and use personal data for the conclusion and execution of a user's service agreement with us. Personal data comprises stock data such as name, address and date of birth of a user as well as usage data such as account number, password, email address and IP address.
We collect the usage data that is automatically determined and transmitted by web browsers or any other client software whenever our websites (eterspire.com, lartu.net or any other of our websites) or one of our other online services is used. Such usage data includes, but is not limited to, IP address, browser version, access time, information on the type and the aim of requests and data about hardware and software of the user's computer system. It is saved in protocol files, with some of the information being stored in anonymous form. Among other purposes, this data is used by us for the compilation of anonymous statistical surveys on the use of our online services and for the error analysis and the optimisation of our service.
We use, among other things, cookies to collect, process and use usage data in order to allow, for instance, the management of accounts and of personal settings, the participation in forums, and the use of further personalised services.
We collect, process and use stock and usage data, to the extent that is necessary in individual cases, if it is required to reveal and to stop fraudulent behaviour or any other form of using our services which violates legal regulations or the service agreement. In particular, we reserve the right to log, process and use information such as the time and the content of conversations and expressions of opinion that take place in our online services if there are complaints, reports or other credible indications of behaviour that violates legal regulations or the service agreement, for example the serious insulting of other users. This regulation extends to all parts of our online service, including, but not limited to, forums, public channels, private channels and private messages.
We collect, process and use personal data in connection with complaints and requests to our user support in order to comply with requests in as efficient and satisfactory a manner as possible. Data that is collected for such purposes includes, but is not limited to, the email address, the date of the contact and its content. Also, we process and use this data to compile anonymous statistical surveys for the optimisation of our customer support.
We may display character names and information to all visitors on all of our websites as well as to all users in their online services in connection with certain game activities of a user in order to allow other users to selectively contact this user. This may occur, for example, in high score lists.
In so far as the transfer of data to third parties is not explicitly allowed by law, we:
If users revoke their declaration of consent to the processing of their personal data, their accounts will be blocked, and our personalised services will no longer be available via these accounts.